FAQ
Draft for counsel review
Are the cards real?
Yes. Every pull is a specific physical card from the Prime Rips inventory, stored in our vault until you ship it or sell it back.
How do the odds work?
Before you buy, each pack shows every card in it, the chance of pulling a card in each value range, the average value, minimum value and maximum pull. Odds update live as cards are pulled.
Do I need to make an account?
No sign-up form. Your account is created on your iPhone when you accept the terms. Back it up with Sign in with Apple in Settings so you can move it to a new phone.
Can I get my cards shipped?
Yes. Select cards in your binder and tap Ship. A shipping fee and a minimum number of cards per shipment may apply. The app shows tracking and notifies you when it ships.
What is a buyback offer?
After a pull, Prime may offer to buy the card back for a stated amount. It's optional and expires after a set time. Accepted offers add cash to your balance.
Can I cash out?
Cash from buyback offers can be withdrawn to PayPal, Venmo, a debit card or a bank account after a one-time identity check. Funds you add can be used for packs and shipping but not withdrawn.
Why do you need my location?
Pack sales are only available in eligible states, so we check your location before purchases and adding funds. You can browse without it.
How do I set limits or take a break?
Account → Settings → Spending limits. Set daily, weekly or monthly limits, or take a break from buying.
Still need help?
Email support@primerips.app.